Privacy Policy – How 111bid Collects, Uses, and Protects Your Data

Introduction

111bid ("we", "us", "our") is committed to protecting the privacy of every person who visits or registers on the 111bid platform. This Privacy Policy explains our practices regarding the collection, storage, processing, and disclosure of personal data in connection with your use of the 111bid website and services.

By creating an account on 111bid or by continuing to use our platform after this policy has been made available to you, you acknowledge that you have read and understood its contents. If you do not agree with any part of this policy, you should stop using the platform and contact us at [email protected] to request account closure.

This policy applies to all data collected via the 111bid website, any mobile-optimised version of that site, and any communications we send to you by email or other digital channels. It does not apply to third-party websites that may be linked from our platform — those sites operate under their own privacy policies.

Data We Collect

111bid collects personal data in three primary ways: information you provide directly, information generated by your use of the platform, and information received from trusted third-party verification services. Below is a detailed breakdown of each category.

How We Use Your Data

111bid uses the personal data we collect for specific, legitimate purposes. We do not process your data for any purpose incompatible with those listed below.

• Account creation and management: To register your account, verify your identity, maintain your profile, and enable access to all platform features including deposits, withdrawals, and game play.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard, and to maintain an accurate record of all financial activity on your account.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats. This includes automated screening of transactions and behavioural analysis.
• Responsible gaming compliance: To monitor your gaming activity for signs of problem gambling, apply any self-imposed limits or exclusions you have set, and contact you if our responsible gaming systems flag a concern.
• Customer support: To respond to your queries, complaints, and requests submitted via email or any support channel available on the platform.
• Legal and regulatory obligations: To comply with applicable anti-money-laundering requirements, record-keeping obligations, and any lawful requests from competent authorities.
• Platform improvement: To analyse usage patterns, test new features, diagnose technical issues, and improve the overall performance and design of the 111bid platform.
• Marketing communications (with consent): If you have opted in to receive promotional messages, we may send you information about bonuses, seasonal promotions (such as Eid or BPL offers), and new game launches. You may opt out at any time.

Legal Basis for Processing

111bid processes your personal data under the following legal bases, depending on the nature and purpose of the processing activity.

Data Sharing and Disclosure

111bid does not sell or rent your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually bound to handle it securely and in accordance with applicable privacy standards.

Cookies and Tracking Technologies

111bid uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device when you visit the site. They do not contain executable code and cannot access other files on your device.

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing cookies. They cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences such as language setting and display options to provide a more personalised experience across sessions.
• Analytics cookies: Collect anonymised data about how users navigate the platform — which pages are visited most, where users drop off, and how features are used. This data helps us improve the platform. These cookies are only set with your consent.
• Security cookies: Help us detect and prevent fraudulent logins, bot activity, and other threats by recording session integrity signals.

You can manage or delete cookies via your browser settings at any time. Note that disabling strictly necessary cookies will prevent you from logging in or using the platform. Disabling functional or analytics cookies will not affect your ability to play or transact.

Data Retention

111bid retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal or compliance obligations. The following standard retention periods apply.

When data is no longer required, it is securely deleted or permanently anonymised. Physical documents, if any are received, are shredded using certified secure destruction methods.

Your Privacy Rights

As a user of the 111bid platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request. We will respond within 30 calendar days.

Data Security

111bid takes the security of your personal data seriously. We implement a layered set of technical and organisational safeguards designed to prevent unauthorised access, accidental loss, destruction, or alteration of the data we hold about you.

• SSL/TLS encryption: All data transmitted between your device and 111bid's servers is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser confirms this connection is active.
• Password hashing: Account passwords are never stored in plain text. They are hashed using a strong one-way cryptographic algorithm, meaning even 111bid staff cannot read your password.
• Access controls: Internal access to personal data is restricted to staff members who require it to perform their specific job function. All internal access events are logged and regularly audited.
• Fraud monitoring: Automated systems monitor login attempts, transaction patterns, and session behaviour in real time to detect and block suspicious activity before it causes harm.
• Incident response: In the event of a data breach that poses a material risk to your rights or interests, 111bid will notify affected users without undue delay and take all reasonable steps to contain and remediate the incident.

Minors and Age Restrictions

The 111bid platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately suspend that account, void any pending activity, and securely delete the associated personal data, returning any uninvested deposits where applicable.

If you are a parent or guardian and believe a minor has registered on 111bid without your knowledge, please contact us at [email protected] immediately with as much detail as possible so we can investigate and act promptly.

Changes to This Privacy Policy

111bid reserves the right to update this Privacy Policy at any time. When we make material changes — for example, introducing a new category of data collection or a new third-party sharing arrangement — we will post a prominent notice on the platform at least 7 days before the change takes effect and, where feasible, notify registered users via their registered contact method.

The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this page periodically. Your continued use of 111bid following the effective date of any updated policy constitutes your acceptance of the revised terms.

Contact Us About Your Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or to the personal data 111bid holds about you, please reach out to our support team. All privacy-related requests are handled by a dedicated team member and will receive a response within 30 calendar days.

Email (plain text — not a link): [email protected]

When contacting us about a privacy request, please include your registered username and a brief description of your request so we can locate your account and respond efficiently.