111bid Frequently Asked Questions

Creating a 111bid account takes under three minutes. Visit the 111bid Login page, tap the registration option, fill in your username, email address, mobile number, and a secure password, then agree to the Terms and Conditions. You must be 21 years of age or older to register. Once submitted, a verification message will be sent to your mobile number or email to confirm your account.

111bid requires a government-issued photo ID and proof of address to complete KYC verification. Acceptable ID documents include a National ID card, passport, or driving licence. For proof of address, a utility bill or bank statement dated within the last three months is accepted. Uploading clear, readable scans or photographs of these documents via your account settings is the fastest way to complete verification.

KYC verification at 111bid is typically completed within 24 hours of document submission on business days. In most cases, straightforward submissions are reviewed within a few hours. If additional documents are required or the submitted images are unclear, our team will contact you via your registered email. Completing verification early is recommended to avoid delays when you request your first withdrawal.

To reset your 111bid password, go to the Login page and tap "Forgot Password". Enter your registered email address or mobile number and you will receive a secure reset link or OTP within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message within 10 minutes, check your spam folder or contact our support team at [email protected].

No — 111bid strictly allows one account per person. Creating multiple accounts is a violation of our Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact [email protected] immediately to have the issue resolved before any restrictions are applied.

To close your 111bid account permanently, email [email protected] from your registered email address with the subject line "Account Closure Request". Our team will process the request within 48 hours after confirming your identity. Any remaining balance will be paid out to your verified withdrawal method before closure. If you are closing due to a gambling concern, consider self-exclusion instead, which is faster to activate.

To deposit via bKash on 111bid, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the deposit amount (minimum ৳200), confirm the transaction on your bKash app using your PIN, and the funds will be credited to your 111bid balance within a few minutes. Make sure the bKash number you use is registered in your own name to avoid verification issues.

bKash deposits on 111bid are processed instantly in most cases — funds typically appear in your account within 1 to 5 minutes of a successful bKash transaction. During peak hours or network congestion, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes and the bKash deduction is confirmed on your end, contact [email protected] with your transaction reference number.

Yes — 111bid accepts deposits via Nagad, Rocket, and Upay in addition to bKash. The deposit process is the same across all mobile wallets: select your preferred wallet in the Deposit section, enter the amount, and complete the transaction in your wallet app. Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank transfers are also supported for players who prefer traditional banking channels.

The minimum deposit on 111bid is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. Bank transfer deposits have a higher minimum of ৳500 due to processing requirements. There is no maximum deposit limit for standard accounts, though large single deposits may trigger a routine security review as part of our anti-money-laundering compliance procedures.

The minimum withdrawal amount on 111bid is ৳500 for all payment methods including bKash, Nagad, and Rocket. Withdrawals below this threshold will not be processed. There is no fee charged by 111bid on standard withdrawals, though your mobile wallet provider may apply their own transaction charges. Your account must be fully KYC-verified before any withdrawal can be approved.

Most 111bid withdrawals to bKash, Nagad, and Rocket are processed within 1 to 4 hours during business hours (9 AM to 10 PM BST, UTC+6). Bank transfers may take 1 to 2 business days depending on the receiving bank. Withdrawal requests submitted after 10 PM BST are processed the following morning. Delays beyond 24 hours are rare; if your withdrawal is held, email [email protected] with your withdrawal request ID.

111bid does not charge any platform-side fees on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) or bank may apply their own standard transaction charges, which are outside 111bid's control. We recommend checking your wallet provider's fee schedule. To avoid fee surprises, most players use Nagad or Rocket, which typically have lower peer-to-merchant transfer fees in Bangladesh.

111bid offers betting on a wide range of sports with a strong focus on cricket, which is the most popular betting market for Bangladeshi players. You can bet on BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and international Test and ODI series. Football, kabaddi, and hockey markets are also available. Betting is available on match outcomes, player performance, total runs, and other specialist markets.

111bid's casino features hundreds of games from top providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The catalogue includes live dealer tables (Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti), video slots, jackpot slots, table games, and crash games like Aviator and Tower. The full game library is accessible directly from your mobile browser without requiring an app download.

All games on 111bid are supplied by certified third-party studios that use independently audited Random Number Generator (RNG) technology to ensure fair outcomes. Providers like Pragmatic Play and Evolution Gaming publish their RTP (Return to Player) percentages and hold certifications from internationally recognised testing laboratories. 111bid does not modify game outcomes — results are determined entirely by the software provider's certified RNG.

RTP (Return to Player) varies by game and provider, but most slots available on 111bid have an RTP between 94% and 97%. High-RTP titles from NetEnt and Pragmatic Play, such as Starburst and Wolf Gold, typically sit at 96% or above. The RTP for each game is displayed in its information panel before you play. Higher RTP means a lower house edge over the long run, but individual session outcomes remain unpredictable.

Yes — 111bid is fully optimised for mobile play and works on all modern Android and iOS devices without requiring a dedicated app download. The platform runs directly in your mobile browser (Chrome, Firefox, Safari) and adjusts automatically to your screen size. All features — deposits, withdrawals, betting, live casino, and account management — are available on mobile. Simply visit 111bid.org in your browser to get started.

When betting on BPL matches at 111bid, standard cricket betting rules apply. Bets placed before the match start are settled at full-time based on the official result. In-play bets are settled in real time. If a match is abandoned or cancelled due to weather or other circumstances, bets are voided and stakes returned. Duckworth-Lewis-Stern (DLS) adjusted results are treated as official for settlement purposes in rain-affected matches.

111bid offers a welcome bonus to newly registered players who make their first qualifying deposit. Bonus details — including the match percentage and maximum bonus amount in BDT — are displayed on the Promotions page at the time of your registration. Bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn. Read the specific bonus terms carefully before claiming to understand the rollover conditions.

A wagering requirement (also called a rollover or playthrough) is the number of times you must bet the bonus amount before its winnings become withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total qualifying bets before withdrawing. On 111bid, slots typically contribute 100% toward the wagering requirement, while live casino games and sports bets may contribute a lower percentage. The specific contribution rate is listed in each bonus's terms.

Yes — all bonuses on 111bid have an expiry period, which is stated clearly in the individual bonus terms at the time of claiming. Most welcome and deposit bonuses must be activated and wagered through within 7 to 30 days of being credited. If the wagering requirement is not met within the validity period, the bonus and any associated winnings are forfeited. Set a reminder when you claim a bonus to ensure you do not miss the deadline.

No — bonus funds and any winnings generated from bonus play are locked until the full wagering requirement has been completed. Attempting to withdraw while a bonus is active may result in the bonus being forfeited before the withdrawal is processed. You can choose to forfeit the bonus manually in your account settings if you prefer to withdraw your real-money balance immediately without completing the rollover. Real-money deposits made alongside a bonus are subject to the same lock until the wagering requirement is cleared.

Yes — 111bid operates a VIP and loyalty programme that rewards regular players with exclusive perks including higher withdrawal limits, faster processing times, personalised account managers, and access to special seasonal promotions. Players are assessed for VIP status based on their overall activity and betting volume. Invitations to the VIP programme are issued directly by the 111bid team. If you believe you qualify, contact [email protected] to enquire about your eligibility.

111bid uses SSL/TLS encryption on all connections, which means your personal data and payment information are protected in transit. Account passwords are stored using one-way cryptographic hashing and are never visible to staff. The platform employs automated fraud detection and multi-factor authentication options to protect your account from unauthorised access. 111bid operates as an entertainment platform and takes data security and player safety seriously.

The minimum age to register and play on 111bid is 21 years. This policy applies to all players regardless of location. 111bid verifies the age of all users during the KYC process, and any account found to belong to a player under 21 is suspended immediately. We take underage gambling very seriously — if you believe a minor has accessed the platform, please email [email protected] immediately.

To self-exclude from 111bid, go to Account Settings and select the Responsible Gaming section, then choose Self-Exclusion and your preferred exclusion period (6 months, 1 year, 3 years, or permanent). Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and your account details — we will activate the exclusion within one business hour. During self-exclusion, your account is fully deactivated and all marketing communications are stopped.

Yes — 111bid provides deposit limit controls that let you cap how much you deposit daily, weekly, or monthly. To set a limit, navigate to Account Settings and select Responsible Gaming, then choose Deposit Limits and enter your preferred cap in BDT. Decreases to your limit take effect immediately. Requests to increase a deposit limit are subject to a mandatory 7-day cooling-off period to protect against impulsive decisions. These tools are available to all registered players at no extra cost.

If you suspect unauthorised access to your 111bid account, change your password immediately via the Login page's "Forgot Password" option and then email [email protected] with the subject line "Compromised Account". Our security team will freeze the account while an investigation is conducted. Do not share your password, OTP, or bKash PIN with anyone claiming to represent 111bid — our staff will never ask for these details.